Privacy & Data Protection

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, and safeguard your information when you use our services.

Last Updated: June 28, 2025

This Privacy Policy describes how Awwtomation collects, uses, and discloses your information when you visit our website at https://www.awwtomation.com and use our automation services. We are committed to protecting your privacy and ensuring the security of your personal data.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.

1. Information We Collect

We may collect various types of information from and about users of our website and services, including:

Personal Data

Personal Data refers to any information that can be used to identify you directly or indirectly. This may include, but is not limited to:

  • Contact Information: Name, email address, postal address, phone number.
  • Business Information: Company name, job title, industry, and details about your business automation needs.
  • Payment Information: Details necessary for processing payments for our services (e.g., credit card numbers, billing address). Please note that we use secure third-party payment processors, and we do not store sensitive payment card details on our servers.
  • Communication Data: Information you provide when you communicate with us, such as inquiries, feedback, or support requests via email, contact forms, or social media.

Non-Personal Data

Non-Personal Data refers to information that does not directly identify you. This may include:

  • Usage Data: Information about how you access and use our website and services, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.
  • Technical Data: Information about the devices you use to access our website, including hardware models, operating system versions, unique device identifiers, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities, remember your preferences, and enhance your user experience.
2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Managing Services: To deliver the automation services you request, process transactions, manage your accounts, and provide customer support.
  • Communication: To respond to your inquiries, send you administrative information, technical notices, updates, security alerts, and support messages.
  • Marketing and Promotion: To send you marketing communications, newsletters, and promotional offers about our services that may be of interest to you. You can opt-out of these communications at any time.
  • Improving Our Services: To analyze usage trends, monitor the effectiveness of our marketing campaigns, personalize your experience, and improve the functionality and quality of our website and services.
  • Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent activities.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
  • Analytics: To perform data analysis, research, and reporting to understand our audience and optimize our business operations.
3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, website hosting, data analysis, marketing assistance, customer service, and IT support.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to safety.
  • With Your Consent: We may share your information with your consent or at your direction.
4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer your data to another organization.

Right to Withdraw Consent

Where we rely on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. For material changes, we will provide at least 30 days' notice prior to the changes taking effect.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Your Privacy Matters to Us

We're committed to protecting your personal data and respecting your privacy rights. If you have any questions or concerns about how we handle your information, don't hesitate to reach out.