How to Import contacts from a CSV file
Bring customers from a spreadsheet into Awwtomation: upload a CSV, match its columns to names, emails, phones and tags, and import in one go.
Moving from a spreadsheet or another tool? Import your customer list so their details, tags and stages are ready when they message you.
Before you start
Export your list as a CSV with a header row. Columns for name, Instagram username, email, phone, stage and tags all work; the order doesn't matter.
Steps
- 1
Click Import
Open Contacts and click Import.
app.awwtomation.com/contacts
- 2
Choose your file
Click Choose a CSV file or drop the file in. The dialog shows how many contacts and files your plan allows.
app.awwtomation.com/contacts
- 3
Match your columns
Awwtomation guesses which column is which and shows the first row so you can check. Change any Column in your file, or pick Don't import. Choose the account to add them to, and optionally a pipeline, a stage and a tag for everyone in the file.
app.awwtomation.com/contacts
- 4
Import
Click Import and you'll see how many were added. They're in Contacts straight away.
app.awwtomation.com/contacts
Questions
Can I message imported contacts straight away?
Only once they message you. Meta allows business messages only within 24 hours of the person's last message, so imported contacts wait with their details and merge into the conversation the first time they comment or message.
What happens to duplicates?
They're skipped, never overwritten. A row counts as a duplicate when its email is already in the workspace or its username is already on the account.
Try it on your account
Build it now. Nothing is sent until you pick a plan.