---
title: "Automate Facebook Page comments"
description: "Send a Messenger message automatically when someone comments a keyword on your Facebook Page post, with a public reply under their comment."
canonical: "https://www.awwtomation.com/how-to/automate-facebook-page-comments"
---

# Automate Facebook Page comments


Plenty of customers in Nepal still find you on Facebook. Answer their comments in Messenger the moment they post them.

## What you need

- A Facebook **Page** you manage, connected on the dashboard (personal profiles aren't supported by Meta)

## Steps

### Pick Auto-reply to Page comments

In **Automations**, click **Browse templates**, switch to **Messenger** at the top and click **Auto-reply to Page comments**.

![The Messenger templates with Auto-reply to Page comments highlighted](https://www.awwtomation.com/how-to/automate-facebook-page-comments/1-template.webp "app.awwtomation.com/automations")

### Check the Page and keywords

Click the trigger. Make sure your Page is picked under **Account**, then add the words people comment, like `price` or `menu`. Choose **Specific posts** to limit it to one post.

![The trigger with the Facebook Page picked and price and menu as keywords](https://www.awwtomation.com/how-to/automate-facebook-page-comments/2-trigger.webp "app.awwtomation.com/automations")

### Add a public reply

Switch on **Post a public reply** under **Reply under the comment** and write a line like "Sent you a message on Messenger!" The next person sees that commenting works.

![Reply under the comment switched on with one reply](https://www.awwtomation.com/how-to/automate-facebook-page-comments/3-public-reply.webp "app.awwtomation.com/automations")

### Write the Messenger message

Click the **Send message** step. Write the answer and add a button to your price list, menu or order page.

![The Send message step with a See the price list button](https://www.awwtomation.com/how-to/automate-facebook-page-comments/4-message.webp "app.awwtomation.com/automations")

### Go live

Click **Go live**.

![The builder with Go live highlighted](https://www.awwtomation.com/how-to/automate-facebook-page-comments/5-go-live.webp "app.awwtomation.com/automations")

### Answer follow-ups in the inbox

Messenger conversations land in the same **Inbox** as your Instagram DMs, marked with the Facebook icon, so one team answers both.

![A Messenger conversation in the inbox](https://www.awwtomation.com/how-to/automate-facebook-page-comments/6-inbox.webp "app.awwtomation.com/inbox")

## Q: Can my team reply in Messenger?

A: Yes. Messenger chats land in the shared inbox, where conversations can be assigned to a teammate.

## Q: Are there limits on Facebook?

A: Meta allows one private reply per comment (on Instagram too), and follow-up messages only within 24 hours of the person's last message. Awwtomation enforces both for you.