---
title: "How to guides"
canonical: "https://www.awwtomation.com/how-to"
---

# How to guides

- [Ask people to follow before sending a link](https://www.awwtomation.com/how-to/ask-people-to-follow-before-sending-a-link.md): Use a follow gate to send your freebie only to followers, with a friendly follow request and an I'm following button for everyone else.
- [Auto-reply to Facebook Messenger messages](https://www.awwtomation.com/how-to/auto-reply-to-facebook-messenger-messages.md): Set up a Messenger chatbot for your Facebook Page that answers price and delivery questions in seconds, with your team one tap away.
- [Auto-reply to Instagram DMs](https://www.awwtomation.com/how-to/auto-reply-to-instagram-dms.md): Answer price, delivery and size questions in Instagram DMs instantly with keyword automations, in English, Romanised Nepali or Devanagari.
- [Automate Facebook Page comments](https://www.awwtomation.com/how-to/automate-facebook-page-comments.md): Send a Messenger message automatically when someone comments a keyword on your Facebook Page post, with a public reply under their comment.
- [Automate Instagram story replies](https://www.awwtomation.com/how-to/automate-instagram-story-replies.md): Send a code or link to everyone who replies to your story with a keyword, instantly and even while you sleep, with the Give coupons in stories template.
- [Build an automation from scratch](https://www.awwtomation.com/how-to/build-an-automation-from-scratch.md): Build a comment-to-DM automation step by step: set the trigger and keywords, add a message with a button, tag the contact, test it and go live.
- [Collect emails from Instagram DMs](https://www.awwtomation.com/how-to/collect-emails-from-instagram-dms.md): Ask for an email inside the DM, check it's valid automatically and save it on the contact, with no landing page or form needed.
- [Collect phone numbers for cash on delivery](https://www.awwtomation.com/how-to/collect-phone-numbers-for-cash-on-delivery.md): Ask for a phone number in the DM when someone wants to order, check it's a real Nepali mobile number and tag the order for your delivery team.
- [Connect Awwtomation to Claude or ChatGPT](https://www.awwtomation.com/how-to/connect-awwtomation-to-claude-or-chatgpt.md): Add Awwtomation to Claude, ChatGPT or another AI app with its MCP server URL, then ask about your automations, contacts and results in plain words.
- [Connect Instagram and Facebook to Awwtomation](https://www.awwtomation.com/how-to/connect-instagram-and-facebook.md): Connect an Instagram professional account or a Facebook Page, answer three quick setup questions and get templates picked for your account.
- [Find out why a DM was not sent](https://www.awwtomation.com/how-to/find-out-why-a-dm-was-not-sent.md): Use Logs to see every DM, public reply and broadcast Awwtomation sent or skipped, with a plain-English reason for each one that didn't go out.
- [Import contacts from a CSV file](https://www.awwtomation.com/how-to/import-contacts-from-a-csv.md): Bring customers from a spreadsheet into Awwtomation: upload a CSV, match its columns to names, emails, phones and tags, and import in one go.
- [Invite your team](https://www.awwtomation.com/how-to/invite-your-team.md): Invite teammates to your Awwtomation organization with a private link, choose Member or Admin, and see pending invitations and seats.
- [Reply to customers from the shared inbox](https://www.awwtomation.com/how-to/reply-to-customers-from-the-inbox.md): Answer Instagram DMs and Messenger chats in one inbox: assign conversations, reply with link buttons, add notes and tags, and keep the 24-hour window in view.
- [Run a giveaway on Instagram](https://www.awwtomation.com/how-to/run-a-giveaway-on-instagram.md): Turn every comment into a giveaway entry: check entrants follow you, tag each one, confirm the entry by DM and find everyone who entered in Contacts.
- [Group contacts with saved segments](https://www.awwtomation.com/how-to/save-contact-segments.md): Filter contacts by tag, stage, owner or follower status, save the filter as a segment and send broadcasts to it in a couple of clicks.
- [Send a broadcast to your contacts](https://www.awwtomation.com/how-to/send-a-broadcast.md): Message a tagged group of Instagram or Messenger contacts at once or on a schedule. Only people inside Meta's 24-hour window are counted and sent to.
- [Send links from Instagram comments automatically](https://www.awwtomation.com/how-to/send-links-from-instagram-comments.md): Set up comment-to-DM on Instagram so anyone who comments a keyword gets your link in their DMs within seconds, plus a public reply under their comment.
- [Set up an AI agent to answer DMs](https://www.awwtomation.com/how-to/set-up-an-ai-agent-for-dms.md): Create an AI agent that answers Instagram and Messenger DMs in your own words, test it in the chat, then put it to work with the AI reply step.
- [Track leads with pipelines](https://www.awwtomation.com/how-to/track-leads-with-pipelines.md): Create a pipeline with your own stages, add contacts to it automatically from an automation and move deals along a drag-and-drop board.
- [Track results with analytics](https://www.awwtomation.com/how-to/track-results-with-analytics.md): See DMs sent, link clicks, click rate and new leads, find your busiest hours and top keywords, and open a report for any single automation.