How to guides

How to Send links from Instagram comments automatically

Set up comment-to-DM on Instagram so anyone who comments a keyword gets your link in their DMs within seconds, plus a public reply under their comment.

How to Ask people to follow before sending a link

Use a follow gate to send your freebie only to followers, with a friendly follow request and an I'm following button for everyone else.

How to Run a giveaway on Instagram

Turn every comment into a giveaway entry: check entrants follow you, tag each one, confirm the entry by DM and find everyone who entered in Contacts.

How to Automate Instagram story replies

Send a code or link to everyone who replies to your story with a keyword, instantly and even while you sleep, with the Give coupons in stories template.

How to Automate Facebook Page comments

Send a Messenger message automatically when someone comments a keyword on your Facebook Page post, with a public reply under their comment.

How to Auto-reply to Instagram DMs

Answer price, delivery and size questions in Instagram DMs instantly with keyword automations, in English, Romanised Nepali or Devanagari.

How to Auto-reply to Facebook Messenger messages

Set up a Messenger chatbot for your Facebook Page that answers price and delivery questions in seconds, with your team one tap away.

How to Set up an AI agent to answer DMs

Create an AI agent that answers Instagram and Messenger DMs in your own words, test it in the chat, then put it to work with the AI reply step.

How to Send a broadcast to your contacts

Message a tagged group of Instagram or Messenger contacts at once or on a schedule. Only people inside Meta's 24-hour window are counted and sent to.

How to Collect emails from Instagram DMs

Ask for an email inside the DM, check it's valid automatically and save it on the contact, with no landing page or form needed.

How to Collect phone numbers for cash on delivery

Ask for a phone number in the DM when someone wants to order, check it's a real Nepali mobile number and tag the order for your delivery team.

How to Track leads with pipelines

Create a pipeline with your own stages, add contacts to it automatically from an automation and move deals along a drag-and-drop board.

How to Group contacts with saved segments

Filter contacts by tag, stage, owner or follower status, save the filter as a segment and send broadcasts to it in a couple of clicks.

How to Import contacts from a CSV file

Bring customers from a spreadsheet into Awwtomation: upload a CSV, match its columns to names, emails, phones and tags, and import in one go.

How to Reply to customers from the shared inbox

Answer Instagram DMs and Messenger chats in one inbox: assign conversations, reply with link buttons, add notes and tags, and keep the 24-hour window in view.

How to Invite your team

Invite teammates to your Awwtomation organization with a private link, choose Member or Admin, and see pending invitations and seats.

How to Find out why a DM was not sent

Use Logs to see every DM, public reply and broadcast Awwtomation sent or skipped, with a plain-English reason for each one that didn't go out.

How to Track results with analytics

See DMs sent, link clicks, click rate and new leads, find your busiest hours and top keywords, and open a report for any single automation.

How to Connect Awwtomation to Claude or ChatGPT

Add Awwtomation to Claude, ChatGPT or another AI app with its MCP server URL, then ask about your automations, contacts and results in plain words.